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Frequently Asked Questions

Membership Questions
Q: What is a credit union?

A: Credit unions are member-owned, not-for-profit financial institutions that provide many of the same financial services that banks do, including checking and savings, loans, credit cards and ATMs. However, they are uniquely different from for-profit institutions and offer special advantages:

  • Member ownership - Each member of a credit union is a part owner of that credit union and is entitled to one vote at the annual meeting, regardless of how much money he or she has deposited in the credit union.
  • Members come first - Because credit unions are not-for-profit cooperatives, they are usually able to offer lower loan rates, higher savings rates and lower fees than for-profit institutions.
  • Special services - Credit unions serve their members and can offer special services that for-profit institutions may not always offer. Examples include signature loans under $1,000 to help members through financial difficulties, savings clubs for kids, and financial counseling.
  • Volunteer leadership - Credit unions are led by a board of directors elected from the membership at the annual meeting. Board members volunteer their time and service and are not compensated.
Q: How do I join Family First Credit Union?
Q: How do I add/remove a joint member to/from my account?
Q: Can my family members join the credit union?
Loan Questions
Q: How do I apply for a loan?
Q: How long do I have to be a member before I can apply for a loan?
Q: What does the credit union look for when determining loan approval?
Q: How long will it be before a loan decision has been made?
DIRECT DEPOSIT QUESTIONS
Q: Why should I use direct deposit?
Q: How will I be able to keep track of my money?
Q: Is there a charge for direct deposit?
Q: If I sign up for direct deposit will it take longer for me to receive the money than if I didn’t sign up?

Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


Important Message

You are now leaving Family First Credit Union website. When you click on OK you will be transferred to a website that is not operated by the credit union. Family First CU is not responsible for the content on the alternate site. Family First CU does not represent the third party or the member if the two enter into a transaction. Privacy and security policies of the alternate site may differ from those practiced by the credit union.


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