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Skip-A-Payment Assistance

Due to the uncertainty of times with the Coronavirus COVID-19, Family First Credit Union is offering the “Skip-A-Payment Assistance” to members to assist in the loss of household wages, unexpected expenses, and safety preparedness. 

Members can apply to skip up to two consecutive payments on their consumer loans and credit cards to help relieve paying bills during this difficult time.  We will waive all skip payment fees associated with the Coronavirus COVID-19 crisis.  If you have skipped a payment in the last six months due to another reason, you are still eligible for two consecutive payment skips associated with the Coronavirus COVID-19 crisis. 

For the fastest and easiest service, we encourage you to complete the Corona COVID-19 Skip Payment Form electronically.  Please fill the form out and click submit.  Important, if you email or fax the form, please do not put your member number on the form.  A Loan Officer will contact you to complete your request. 

Please note, if you skip payments on your auto loans and you purchased GAP insurance, this will affect the payout based on the additional interest and principal.  If you skip more than five payments, your GAP insurance is voided.  Loans will not payout according to the original terms of the loan agreement if a payment is skipped.  Real Estate loans are not included (contact a Loan Officer).

Hapeville Main Branch
3604 Atlanta Ave.
Hapeville, GA 30354
Phone: (404) 768-4980
Fax: (404) 768-5496

Roswell Branch
1560 Holcomb Bridge Rd.
Roswell, GA 30076
Phone: (770) 667-8114
Fax: (770) 667-8329

Family First Credit Union is committed to providing equal access to all individuals, including those with disabilities, seeking information on our website. If you are unable to access content on this website, have questions about accessibility of content or technology used by Family First CU, and/or would like to report barriers to accessing any technology used by Family First CU, including this website, please contact us at 3604 Atlanta Ave, Hapeville, GA 30354, Email:, fax: 404-768-5496 and Phone: 404-768-4980.

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2019 Family First Credit Union. All Rights Reserved. Federally Insured by NCUA. NMLS Number: 464070