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For the latest updates, from The WHO on the Coronavirus (COVID-19), and how to keep you and your family safe, click here.

To stay up-to-date on the latest news in our area, click here to visit WSB-TV Atlanta Channel 2.

Updated April 7, 2021

We are happy to announce that Family First Credit Union is reopening our branches beginning April 12, 2021. During these uncertain times, the safety of our staff and members is of the utmost importance to management. We want to be safe while continuing to provide our members with the best products and services while offering outstanding customer service. At this time, we will be following these guidelines:

Hopefully, more and more people will get vaccinated, and the Covid-19 numbers will reach a point low enough to where we will be able to go back to business as usual without any limitations on our branch services.

We encourage members to continue to use our drive-thru for assistance. The Credit Union will continue to process teller transactions and offer additional services at the drive-thru which can handle almost all member transactions. Examples of those transactions are listed below:

Requests for account maintenance, histories, transaction details, balances, etc., will continue to be handled over the phone or by our online banking platform. Most loans are closed by IMM eSign from the comfort of your home. You can apply for loans online at or by calling (404)768-4980. Mobile and Online Banking allows you to transfer funds, pay bills, get account history, and more, all from the safety of your home.

Family First is offering the following solutions to help provide relief to members that have suffered a loss of household wages, unexpected expenses, and safety preparedness due to the Coronavirus COVID-19:

We have many remote solutions for you to protect you during these difficult times. Please click the links below to take advantage of these options…

Learn How to Spot Scammers

Unfortunately, scammers really attempt to take the utmost advantage in uncharted times. People will try to play on your fears of COVID-19 by offering fraudulent products, creating fraudulent charities or coaxing you to click fraudulent links and gaining access to your personal information. Help protect yourself by remaining aware and following these tips:

If you think you may have fallen victim to one of these scams, be sure to call Family First Credit Union as soon as possible at 404-768-4980 or 770-667-8114. There is always someone standing by to help you.

Federally Insured

You do not have to worry about the safety or accessibility of your funds at Family First Credit Unions. All deposits at federally insured credit unions are protected by the National Credit Union Share Insurance Fund, with deposits insured up to at least $250,000 per individual depositor. Learn more about the National Credit Union Share Insurance Fund.


Hapeville Main Branch
3604 Atlanta Ave.
Hapeville, GA 30354
Phone: (404) 768-4980
Fax: (404) 768-5496

Roswell Branch
1560 Holcomb Bridge Rd.
Roswell, GA 30076
Phone: (770) 667-8114
Fax: (770) 667-8329

Family First Credit Union is committed to providing equal access to all individuals, including those with disabilities, seeking information on our website. If you are unable to access content on this website, have questions about accessibility of content or technology used by Family First CU, and/or would like to report barriers to accessing any technology used by Family First CU, including this website, please contact us at 3604 Atlanta Ave, Hapeville, GA 30354, Email:, fax: 404-768-5496 and Phone: 404-768-4980.

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2019 Family First Credit Union. All Rights Reserved. Federally Insured by NCUA. NMLS Number: 464070